Business Transformation Manager
Job Details Description The Portfolio Manager is responsible for the oversight and administration of the project portfolio. This includes working with management and staff, as well as other departments, to assess, document, and budget potential projects; oversee project commencement and prioritization; perform project resource planning; continuous monitoring and reporting on project status; participate in the department's change management process; and play an integral role in the annual capital budget process. The role will also involve oversight of the yearly capital budget process, working closely with functional partners as required. The Portfolio Manager will have direct management responsibility of Project Managers working within the designated portfolio to develop and implement best practices, processes, and toolsets for effective portfolio/project management, and will help educate staff on best practices and effective project execution. The Portfolio Manager will work within the Enterprise Project Management Office - directly reporting to the manager of the EPMO, assisting with governance of the overall project portfolio. The Portfolio Manager will need to interact with functional partners and leadership to identify potential projects that best align with the strategic priorities of the company. The Portfolio Manager also advises Project Managers and Project Teams on project risk and status reporting. The position involves working with all levels of IT, Lines of Business, Operations and Support partners in gathering project metrics to ensure successful delivery of all managed initiatives. Responsibilities include but are not limited to:
Manage the project portfolio covering a wide range of cross departmental initiatives from intake to delivery. Work with the leadership team, department directors and project business sponsors to provide a comprehensive overview of capital and operational projects (overview includes the anticipated overall budget for each initiative in the portfolio). Manage Project Managers assigned to the designed portfolio with regards to project requests, processes, and procedures through project completion of all projects specifically managed by the EPMO. Perform project scheduling, resource planning, leveling and management (forecast impacts on staffing where project scope may have changed) - as well as effective use of metrics, and reporting. Manage all aspects of change control and risk oversight. Coordination of stakeholder and sponsor communications globally. Track and report project statuses on a timely basis to IT leadership, stakeholders, and sponsors. Participate in Project Governance Board to manage the processes of reviewing new proposals and introducing new assets into the portfolio. Work with all levels of leadership to ensure project initiatives are managed and maintained; develop executive level presentations of the portfolio and project budget as required. Develop an overall understanding of each initiative in the portfolio to understand the potential customer impact and service requirements generated by each initiative in the portfolio. Provide quality assurance ensuring that initiatives are being well managed and adhering to appropriate standards and good practice. Recalibrate the portfolio as necessary when the demands of the business dictate a change in delivery or scope of work. Skills:
Excellent interpersonal and communications skills (both oral and written) with the ability to clearly communicate complex messages to a variety of audiences. Strong decision-making skills. Able to make decisions quickly and efficiently. Demonstrated competency in developing and managing complex project plans, timelines, budgets, and critical paths. Thorough knowledge and related work experience of the project management process, theory, and lifecycle, including Waterfall and Agile methodology, as well as Project Delivery Framework and SDLC. Detail-oriented with proven ability to adapt to a dynamic environment and oversee multiple projects, manage schedules, resource allocation/planning and maximize work efforts across all teams. Possess excellent prioritization, resource planning and management skills as well as proven ability in the identification, assessment and contingency planning and managing for risk factors. Proven competency to effectively interact at all levels across the organization, working to build and maintain successful relationships across all departments. Proven competency in business analysis, requirements definition, and business case production. Skilled at creating and delivering executive level presentations. Proven consultative, conflict resolution, negotiation, and facilitation skills to gain consensus and ensure delivery of initiatives. Demonstrated flexibility and be able to work in a time-sensitive environment and meet strict deadlines with sudden and unpredictable changes that may occur. Ability to improve current processes and procedures; present opportunities for change and help implement them for the benefit of the company. Possess a thorough understanding of information technology and its application to business issues; understands the use of information technology in a strategic context as a means to an end; is conversant with current technologies and trends relevant to the company. Self-starter with a strong work ethic, who sets high standards for self and others and demonstrates enthusiasm for the mission of the team.
Experience:
Minimum of 5 years' industry experience in large scale implementations preferably in the banking sector, with an emphasis on enterprise information systems across multiple functions. Loan/Deposit/Card Portfolio Manager must possess a system knowledge in Financial Servicing Systems, such as ALS, ACBS, DMI, First Data, Wealth, Mortgage, Loan Exception Tracking. General understanding of originating systems. Extensive understanding of Client Information (CIF) systems in a distributed environment. Possesses an understanding and appreciation for Client and Associated experiences thorough system implementations. Minimum of 5 years' experience in portfolio, program and/or project management with a successful project management track record in full life cycle information technology implementation projects, with proven record of execution to time and budget. Knowledge and understanding of standard project management tools (for example, Microsoft Project, Clarity, PPM). Strong Analytical Skills. Ability to work independently with minimum supervision. PMP preferred, not required. B.S., B.A., or equivalent experience. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
Salary Range:
$100K -- $150K
Minimum Qualification
AccountingEstimated Salary: $20 to $28 per hour based on qualifications.
Manage the project portfolio covering a wide range of cross departmental initiatives from intake to delivery. Work with the leadership team, department directors and project business sponsors to provide a comprehensive overview of capital and operational projects (overview includes the anticipated overall budget for each initiative in the portfolio). Manage Project Managers assigned to the designed portfolio with regards to project requests, processes, and procedures through project completion of all projects specifically managed by the EPMO. Perform project scheduling, resource planning, leveling and management (forecast impacts on staffing where project scope may have changed) - as well as effective use of metrics, and reporting. Manage all aspects of change control and risk oversight. Coordination of stakeholder and sponsor communications globally. Track and report project statuses on a timely basis to IT leadership, stakeholders, and sponsors. Participate in Project Governance Board to manage the processes of reviewing new proposals and introducing new assets into the portfolio. Work with all levels of leadership to ensure project initiatives are managed and maintained; develop executive level presentations of the portfolio and project budget as required. Develop an overall understanding of each initiative in the portfolio to understand the potential customer impact and service requirements generated by each initiative in the portfolio. Provide quality assurance ensuring that initiatives are being well managed and adhering to appropriate standards and good practice. Recalibrate the portfolio as necessary when the demands of the business dictate a change in delivery or scope of work. Skills:
Excellent interpersonal and communications skills (both oral and written) with the ability to clearly communicate complex messages to a variety of audiences. Strong decision-making skills. Able to make decisions quickly and efficiently. Demonstrated competency in developing and managing complex project plans, timelines, budgets, and critical paths. Thorough knowledge and related work experience of the project management process, theory, and lifecycle, including Waterfall and Agile methodology, as well as Project Delivery Framework and SDLC. Detail-oriented with proven ability to adapt to a dynamic environment and oversee multiple projects, manage schedules, resource allocation/planning and maximize work efforts across all teams. Possess excellent prioritization, resource planning and management skills as well as proven ability in the identification, assessment and contingency planning and managing for risk factors. Proven competency to effectively interact at all levels across the organization, working to build and maintain successful relationships across all departments. Proven competency in business analysis, requirements definition, and business case production. Skilled at creating and delivering executive level presentations. Proven consultative, conflict resolution, negotiation, and facilitation skills to gain consensus and ensure delivery of initiatives. Demonstrated flexibility and be able to work in a time-sensitive environment and meet strict deadlines with sudden and unpredictable changes that may occur. Ability to improve current processes and procedures; present opportunities for change and help implement them for the benefit of the company. Possess a thorough understanding of information technology and its application to business issues; understands the use of information technology in a strategic context as a means to an end; is conversant with current technologies and trends relevant to the company. Self-starter with a strong work ethic, who sets high standards for self and others and demonstrates enthusiasm for the mission of the team.
Experience:
Minimum of 5 years' industry experience in large scale implementations preferably in the banking sector, with an emphasis on enterprise information systems across multiple functions. Loan/Deposit/Card Portfolio Manager must possess a system knowledge in Financial Servicing Systems, such as ALS, ACBS, DMI, First Data, Wealth, Mortgage, Loan Exception Tracking. General understanding of originating systems. Extensive understanding of Client Information (CIF) systems in a distributed environment. Possesses an understanding and appreciation for Client and Associated experiences thorough system implementations. Minimum of 5 years' experience in portfolio, program and/or project management with a successful project management track record in full life cycle information technology implementation projects, with proven record of execution to time and budget. Knowledge and understanding of standard project management tools (for example, Microsoft Project, Clarity, PPM). Strong Analytical Skills. Ability to work independently with minimum supervision. PMP preferred, not required. B.S., B.A., or equivalent experience. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
Salary Range:
$100K -- $150K
Minimum Qualification
AccountingEstimated Salary: $20 to $28 per hour based on qualifications.
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